What happens if payment is successful but not received?
If money is transferred but not received, the sender should contact the bank or service used to initiate the transfer to track the transaction. They can also contact the recipient's bank to inquire if the funds have been received.
In this case, the amount may get reversed to your payouts account within 24hrs from the transfer status has changed to successful, if the customer's account details are incorrect or if the beneficiary bank has any technical issues.
If you see that your money has left your bank account, but hasn't reached the receiver yet, please do not worry. Your money is absolutely safe with the receiver's bank. The receiver will get the money within 5 days from the date you made the payment. How do I know when the money has reached the receiver's account?
The receiving bank is still processing the money
But some banks are slower than others — they might take up to 1 working day for them to release the money. So your money's safely on its way, but the recipient bank is still processing it. Your recipient can ask their bank to speed this up.
If the bank initiated the transfer, notify the bank immediately so that it can investigate your claim. If you first contact the bank by phone, it is a good practice to follow up in writing. If you wired the funds through a third party (e.g., Western Union), contact that party to find out what their procedures are.
- Confirmation email/message: Look for an email or message from the payment processor or vendor confirming the payment.
- Bank/Card statement: Check if the payment amount is reflected in your bank or card statement.
The banks want to be sure the money is really there and available before it lets the receiver use the money – this is why they don't make the funds available immediately. It takes even longer when you are making a deposit to one of your accounts.
Check your bank account balance: Log in to your online banking platform or check your account statement to see if the funds have been deposited. The balance should reflect the transferred amount. 2. Look for transaction details: Review your transaction history or statement to find the incoming transfer.
Since ACH returns have a turnaround time of 2 banking days for most transactions, dishonored returns must also be resolved in a timely manner. Returns that meet the above criteria must be sent in within 5 banking days from the return settlement date.
If transfers occur between accounts at the same financial institution, they can take less than 24 hours. Wire transfers via a non-bank money transfer service may happen within minutes. If you're sending money to another country, however, it may take as many as five days for the recipient to receive their funds.
What if my transaction is successful but beneficiary has not received the amount yet UPI?
Your transaction is successful, but due to some issue at the beneficiary bank end, there is a delay. The amount will reach him/her in 48 hours, once the bank is done with its daily settlements. Can I use more than one UPI application on the same mobile if they are linked to different bank accounts?
What should I do? Wait for a day and check if it's credited to the beneficiary account as it takes some time to get transferred which is usual. Even after a day if it's not credited to the account you will get back the amount back to your account it's the usual process and I have faced it many times.
Answer. Successful transaction is the status of operation whose result is the payment of the amount paid by the customer in favor of the merchant. The request for payment authorization involves the process of verifying credit card data, available funds and the authentication of the holder.
Once initiated, the funds transfer is guaranteed. A transaction can only be stopped if the receiving bank gets a cancellation notice from the sending bank before instructions are processed to complete the transfer.
If the recipient has not deposited the funds within 60 days, you can cancel the Interac e-Transfer. The funds, as Page 2 well as the service charge, will be re-deposited into your account.
This situation commonly arises in financial transactions and can be caused by various factors such as timing differences, processing errors, or other accounting irregularities. It is important to identify and rectify this issue promptly to ensure accurate financial records and reliable reporting.
Generally, it takes two to four business days for payments to be processed from the customer's card, through the bank and to your account.
Processed does not necessarily mean paid. If the bank says a transaction has been processed, that can mean that it has been authorized and authenticated but not yet settled - meaning, the seller may not see the funds in their account yet.
It generally takes one to five business days for a credit card payment to post to your account. Your payment may even be credited to your account before it posts. In other words, your card issuer may acknowledge receipt of the payment before the transaction is fully processed.
If the business misses the cutoff time, the transaction won't be processed at least until the next business day. Cutoffs vary widely and depend on the bank, location, and type of deposit. Cutoff times for most commercial banks fall between 2:00 PM local time and 11:00 PM local time.
Why has my bank transfer not been received?
Bank transfers typically arrive in seconds, but they can take up to one working day if the sending bank need to run extra checks. If a payment is taking longer, check that the sender entered the correct account number and sort code. If they were entered incorrectly, the sender can ask their bank to recover the payment.
Business days for banks are typically Monday through Friday from 9 a.m. to 5 p.m., excluding federal holidays. Transactions received outside of these hours are typically posted on the next business day.
Bank to bank transfer times can vary across financial institutions depending on the type of transfer you make. If you're making a traditional inter-bank transfer it will take 1-3 business days. If you use NPP Faster Payments or a PayID it can be near real-time.
Contact your bank or payment service provider: Reach out to your bank's customer service or visit the nearest branch (if they have any). Provide them with the transaction details and ask for assistance in tracking the wire transfer. They will have access to the necessary systems and information to help you.
In general, bank transactions can be traced through a process called "transaction tracking." Transaction tracking involves tracking the movement of funds from one account or financial institution to another through the use of transaction records, such as bank statements and account ledgers.
References
- https://www.chargepay.ai/blog/can-you-chargeback-paypal-friends-and-family
- https://wise.com/help/articles/2977950/why-does-it-say-my-transfers-complete-when-the-money-hasnt-arrived-yet
- https://www.paypal.com/us/webapps/mpp/money-holds
- https://www.androidauthority.com/paypal-money-on-hold-3143094/
- https://www.paypal-community.com/t5/Selling-on-eBay/Uncleared-payment/td-p/1020328
- https://www.bill.com/blog/how-long-does-a-wire-transfer-take
- https://www.quora.com/How-do-you-know-if-someone-is-sending-you-money-through-PayPal-but-not-actually-receiving-it
- https://www.paypal.com/uk/cshelp/article/where%E2%80%99s-my-withdrawal-help456
- https://www.paypal.com/us/cshelp/article/where%E2%80%99s-my-withdrawal-help456
- https://www.paypal.com/us/cshelp/article/why-was-my-card-payment-declined-by-the-card-issuer-help1079
- https://www.paypal.com/us/digital-wallet/send-receive-money/send-money
- https://www.experian.com/blogs/ask-experian/what-is-pending-transaction/
- https://www.lightspeedhq.com/blog/how-long-does-it-take-for-a-credit-card-payment-to-go-through/
- https://www.paypal-community.com/t5/About-Business/How-to-refuse-pending-payment/td-p/1305358
- https://www.zoho.com/au/billing/kb/payment-gateways/when-receive-payment-paypal.html
- https://www.experian.com/blogs/ask-experian/how-to-cancel-pending-transaction/
- https://reasonlabs.com/blog/i-got-scammed-on-paypal
- https://www.paypal.com/us/cshelp/article/where-is-my-refund-help130
- https://bankomb.org.nz/guides-and-cases/quick-guides/payment-systems/processing-payments
- https://support.2go.com/hc/en-us/articles/236226847-When-Will-My-PayPal-Transfer-Be-Available-in-My-Bank-Account
- https://www.paypal.com/us/cshelp/article/new-paypal-account-%E2%80%93-payments-on-hold-and-accessing-your-money-quicker-help848
- https://monzo.com/help/payments-troubleshooting/bank-transfer-hasnt-arrived/
- https://gocardless.com/en-us/guides/posts/what-is-check-clearing/
- https://www.stilt.com/financial-apps/how-to-cancel-a-paypal-payment/
- https://www.investopedia.com/terms/p/processing-date.asp
- https://smartasset.com/checking-account/how-long-does-a-wire-transfer-take
- https://www.paypal.com/us/cshelp/article/paypal-error-messages-when-trying-to-transfer-money-help408
- https://www.businessinsider.com/personal-finance/why-is-my-debit-card-declined-when-i-have-money
- https://community.standardbank.co.za/t5/Mobile-banking-app/Reversing-payment/td-p/425453
- https://www.paypal.com/uk/cshelp/article/what-can-i-do-if-i-sent-a-payment-to-the-wrong-person-help175
- https://www.vedantu.com/commerce/online-transactions
- https://3s.money/help-centre/sending-and-receiving-payments/why-is-my-payment-taking-so-long
- https://www.quora.com/How-can-you-tell-if-a-payment-was-successful
- https://staxpayments.com/blog/what-is-an-ach-return/
- https://www.paypal.com/sm/cshelp/article/how-can-i-release-my-payments-on-hold-help129
- https://cms.phonepe.com/en/myhelp/understanding-payments-phonepe/bhim-upi-payments/payment-statuses-bhim/issues-your-successful-payment-contact/
- https://www.tpvvirtual.net/en/faqs/app-cms-modules-support/what-does-Successful-transaction-mean
- https://www.commbank.com.au/articles/banking/what-are-pending-transactions.html
- https://www.quora.com/Payment-debited-from-the-account-but-not-credited-to-the-other-account-what-is-the-reason
- https://zoozsupport.zendesk.com/hc/en-us/articles/360001325077-How-can-I-tell-the-difference-between-payment-status-and-transaction-status
- https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/integration-guide/setup-account/
- https://www.paypalobjects.com/webstatic/lvm/paypal-get-started/add-bank-account.pdf
- https://www.gobankingrates.com/banking/mobile/paypal-friends-and-family/
- https://www.moderntreasury.com/journal/why-do-banks-impose-cutoffs
- https://www.quora.com/What-does-it-mean-if-a-payment-is-processing
- https://wise.com/us/blog/paypal-friends-and-family
- https://www.paypal.com/au/brc/article/funds-availability
- https://statrys.com/blog/delayed-bank-transfer
- https://www.saasant.com/blog/why-is-paypal-money-on-hold/
- https://www.wfcu.ca/SharedContent/documents/Interac%20eTransfer%20Frequently%20Asked%20Questions.pdf
- https://www.bankrate.com/finance/credit-cards/how-to-cancel-a-pending-credit-card-transaction/
- https://community.ebay.com/t5/Buying/Can-PayPal-money-on-hold-be-refunded/td-p/32471272
- https://www.paypal.com/uk/cshelp/article/why-hasn%E2%80%99t-the-echeque-i-sent-cleared-yet-help287
- https://developer.paypal.com/docs/multiparty/subscriptions/customize/payment-failure-retry/
- https://ramp.com/blog/pending-credit-card-charges
- https://www.chargeflow.io/blog/difference-between-refund-and-reversal-transaction
- https://www.synovus.com/personal/resource-center/managing-your-finances/fast-facts-what-is-my-real-balance-in-my-checking-account
- https://www.businessinsider.com/guides/tech/paypal-money-on-hold
- https://www.paypal.com/us/cshelp/article/how-do-i-get-money-out-of-my-paypal-account-help394
- https://www.genio.ac/glossary/money-credited-but-not-showing-in-balance/
- https://www.paypal.com/us/cshelp/article/how-long-does-it-take-to-add-money-from-my-bank-help128
- https://www3.mtb.com/personal-banking/checking/understanding-checking-account-transactions
- https://stripe.com/resources/more/payment-processing-explained
- https://www.npci.org.in/what-we-do/upi/faqs
- https://www.paypal.com/us/cshelp/article/why-was-my-payment-sent-as-an-echeck-and-why-is-it-pending-help285
- https://www.nerdwallet.com/article/credit-cards/how-to-cancel-a-pending-credit-card-transaction
- https://www.paypal.com/uk/cshelp/article/why-is-the-payment-i-sent-pending-or-unclaimed-can-i-cancel-it-help111
- https://www.paypal.com/us/cshelp/article/how-do-i-add-money-to-my-paypal-balance-from-my-bank-help114
- https://www.saasant.com/blog/why-are-paypal-payments-pending/
- https://multipass.co/help-centre/knowledge-base/how-to-track-an-international-wire-transfer
- https://www.quora.com/Can-you-trace-a-bank-to-bank-money-transfer
- https://www.cashfree.com/help/485/transaction-successful-but-amount-not-received-the-customer
- https://www.freshbooks.com/hub/payments/how-long-does-a-paypal-refund-take
- https://www.helpwithmybank.gov/help-topics/bank-accounts/electronic-transactions/wire-transfers/wire-transfer-unsuccessful.html
- https://www.moneylion.com/learn/how-long-do-pending-transactions-take/
- https://www.experian.com/blogs/ask-experian/how-long-does-it-take-for-credit-card-payment-to-post/
- https://rates.fm/payment-systems/how-to-cancel-transactions-on-paypal-a-comprehensive-guide/
- https://www.paypal.com/us/cshelp/article/what-can-i-do-if-i-sent-a-payment-to-the-wrong-person-help175
- https://en.clear.sale/blog/5-ways-merchants-can-recover-credit-card-declined-sales
- https://www.quora.com/How-long-does-it-take-for-a-bank-account-reversal-to-be-processed
- https://pay.com/blog/payment-processing-work
- https://wise.com/us/blog/how-to-receive-money-on-paypal
- https://www.proveway.com/blog/pending-transactions-why-is-money-pending-on-paypal
- https://www.lloydsbank.com/online-banking/payments-and-transfers/payment-timescales.html
- https://chargebacks911.com/credit-card-transaction-process/
- https://www.nerdwallet.com/au/credit-cards/what-are-pending-transactions
- https://support.mindbodyonline.com/s/article/203256443-Payment-Processing-reports?language=en_US
- https://consumer.ftc.gov/articles/when-company-declines-your-credit-or-debit-card
- https://www.revolut.com/blog/post/what-does-a-pending-transaction-mean/
- https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/integration-guide/manage-transaction-activity/
- https://www.nationwide.co.uk/help/payments/pending-transactions
- https://www.paypal.com/us/cshelp/article/how-do-i-check-the-status-of-my-payment-help142
- https://trishbembroidery.com/pages/paypal-payments-declined
- https://www.paypal.com/us/cshelp/article/why-is-the-payment-i-sent-pending-or-unclaimed-can-i-cancel-it-help111
- https://www.worldpay.com/en/insights/article/how-a-payment-transaction-is-processed
- https://urbanarmorgear.zendesk.com/hc/en-us/articles/209611346-The-transaction-declined-but-the-money-was-removed-from-my-account
- https://wise.com/us/blog/how-long-does-it-take-paypal-to-send-money
- https://rates.fm/payment-systems/paypal-friends-and-family-a-comprehensive-overview/
- https://gocardless.com/guides/posts/what-are-payment-reversals-and-how-to-avoid-them/
- https://www.quora.com/How-do-you-know-if-someone-has-really-transferred-funds-to-your-bank-account
- https://www.tidalcommerce.com/learn/payment-reversal
- https://www.heritage.com.au/help-and-guidance/faqs/general/bank-to-bank-transfer-time
- https://help.newsflare.com/hc/en-gb/articles/115001857265-How-to-manage-your-PayPal-payment
- https://www.paypal.com/us/cshelp/article/what-is-a-bank-reversal-help149
- https://www.avvo.com/legal-answers/should-i-sue-paypal--5916715.html
- https://www.paypal.com/us/cshelp/article/why-is-the-money-i-sent-on-hold-help124
- https://gocardless.com/guides/posts/what-does-it-mean-when-a-payment-is-pending/
- https://www.paypal-community.com/t5/Wallet/Why-does-it-take-over-7-days-to-deposit-directly-into-Paypal/td-p/3118307
- https://help.flywire.com/hc/en-us/articles/360013042873-Why-is-my-debit-credit-card-payment-not-going-through
- https://www.safaricom.co.ke/media-center-landing/terms-and-conditions/m-pesa-reversal
- https://www.quora.com/Why-does-PayPal-take-so-long-to-transfer-funds-from-a-bank-account
- https://wise.com/us/blog/paypal-instant-transfer
- https://www.depositaccounts.com/blog/transferring-money-between-banks-takes-forever.html
- https://m.economictimes.com/wealth/save/how-do-i-get-my-money-back-if-i-transferred-it-to-the-wrong-bank-account/articleshow/96787773.cms
- https://www.paypal.com/uk/cshelp/article/where-is-my-refund-help130
- https://www.paypal.com/us/cshelp/article/what-does-the-status-of-my-payment-or-money-request-mean-on-my-paypal-account-help668
- https://www.sofi.com/learn/content/what-does-pending-transaction-mean/
- https://www.paypal.com/us/cshelp/article/why-is-my-payment-on-hold-or-unavailable-help126
- https://www.paypal.com/uk/cshelp/article/questions-about-pay-in-3-repayments---help1099
- https://www.chase.com/personal/credit-cards/education/basics/pending-transactions
- https://help.sbc.sage.com/en-us/accounting/banking/cleared-transactions.html